Shipping Policies.

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below for all the details regarding shipping options, timeframes, and costs.

Shipping Processing Time

  • All orders are processed and shipped within 2-3 business days after the order has been placed. Orders are not shipped on weekends or holidays.

  • You will receive a notification with a tracking number once your order has shipped.

Shipping Rates

  • Standard Shipping: Delivery within 5-7 business days (estimated). Shipping fees are calculated at checkout based on the size and weight of your order and the shipping destination.

  • Expedited Shipping: Delivery within 2-3 business days (estimated). Expedited shipping costs will be higher and will be calculated at checkout.

  • Free Shipping: We offer free standard shipping on orders marked with free shipping.

International Shipping

  • We currently offer international shipping to the following countries: Mexico & Canada.

  • International orders may be subject to customs duties, taxes, and additional fees. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information before placing an order.

  • Shipping times for international orders can vary, but please expect delivery within 7-21 business days.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment through our carrier's website.

Address Accuracy

  • Please ensure that the shipping address entered at checkout is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect address information.

Missing or Damaged Items

  • If your order is damaged during shipping or if you receive an incorrect item, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, whether through a replacement or refund.

  • In case of lost packages, we will initiate an investigation with the carrier. However, we are not responsible for lost or stolen items once the package has been marked as delivered.

Returns and Exchanges

  • Please refer to our Return & Exchange Policy for information on how to return or exchange an item.

Contact Us

If you have any questions about our shipping policy, please feel free to reach out to us at Saldana.toys.collectibles@gmail.com

Thank you for shopping with us!